The package arrived on time, as scheduled. Thrilled with the products I bought although I haven't ridden in them yet. They fit beautifully and, so far, are extremely comfortable.
Also, each time I sent an e-mail inquiry, the response was quick and helpful. Great service.
I will definitely be ordering again.
Written on by Sue Kehoe
I can not believe how quickly I received my order!
Written on by Mary Carter
I ordered breeches during the buy one get one sale. Im not sure what I did, lack of attention on my part probably, but I somehow didn't choose my second item. I neglected to properly review my sales receipt and never noticed the second item didn't register.
Last week my first pair of breeches arrived and at that time I realized I wasn't going to receive the second pair. I sent an email to the Horze customer service to explain the situation.
Within an hour I had a reply email from Amber. Amber was helpful and fast. She immediately understood the issue and helped me fix it, within the day I had my second pair of breeches on order.
I was very pleased with my experience.
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